How mobile technology can improve working life in emerging economies

A Study By Vodafone Group Plc

Vodafone Group Plc is one of the world’s largest mobile communications companies by revenue. We have a significant global reach through our activities, subsidiaries, joint ventures,associated undertakings and investments. We provide voice and data services to 403 million people worldwide, with 270 million of our customers living in emerging markets.

Mobile networks have played a transformational role in emerging markets and there is a clear positive correlation between mobile density and economic growth. Vodafone has made a significant contribution to this process and we continue to be committed to developing new products and services that are not only good business but can also enhance people’s lives and contribute to sustainable living. We focus on developing products and services in six key areas where we believe we can make the biggest difference – finance, agriculture, health, education, smart working and low carbon societies. Our objective is to find solutions in each of these areas that can be piloted, scaled up and rolled out across a number of markets, working with customers and other partners.

In this new Connected Worker study, we look at ways in which we can make a significant difference to both workers and the organisations that employ them. We consider how we can make it easier to find work using, for example, recruitment services via a basic mobile device, and we identify how organisations can reduce costs and become more efficient, for example, by using mobile money transfer services to make salary payments directly to workers. We demonstrate how overall productivity and worker well-being can be improved by adapting field force services to the specific needs of an emerging economy. All these services have the potential to deliver increased value for the worker, their organisations and for Vodafone.

Click here to download the full Connected Worker Study by Vodafone